Refund & Cancellation Policy

A 50% deposit is required to take your date off the calendar. The deposit is non-refundable — once we hold your date we turn away other inquiries for it. The remaining balance and the refundable security deposit are due 14 days before your event.

• Within 48 hours of booking and more than 60 days before the event: full refund of the deposit, less a $35.00 processing fee.
• More than 30 days before the event: the 50% deposit is forfeited; any balance already paid is refunded in full.
• 30 days or less before the event: all rental charges paid are non-refundable. The refundable security deposit is still returned.

You may move your event one time at no charge if you request it at least 30 days before your original date and the new date is within 12 months and available. Your deposit moves with you. If the new date falls on a higher-rate day, the difference is added to your balance. Reschedules requested inside 30 days are treated as a cancellation and rebooking.

The refundable security deposit ($300.00 weekdays / $500.00 weekends) is returned within 7 business days after your event, provided the space is left clean and undamaged, all decor and trash are removed, and you vacate on time. Deductions may be made for damage, excessive cleaning, missing items, or overtime beyond your booked window (billed at the day's hourly overtime rate).

The cleaning fee is non-refundable once your event takes place. If you purchased an event liability policy through us, it becomes non-refundable once it is issued — typically 14 days before your event. Before then it can be removed from your invoice if you switch to your own certificate of insurance.

If Blaze Development cannot provide the venue for any reason — including a facility issue, utility outage, or an event beyond our control — you will receive a full refund of everything you have paid, or you may move to another available date at no additional cost. Our liability is limited to the amounts you paid us.

Approved refunds go back to the original card used for payment. Please allow 5–10 business days for the credit to appear on your statement. To request a cancellation, reschedule, or refund, email events@blazedevelopment.com or call (520) 555-0142 — requests are effective on the date we receive them in writing.